Privacy policy

Last updated: July 8, 2026

Connect With Ayurveda ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.connectwithayurveda.com.

Who We Are

Connect With Ayurveda is a retail brand operated by:

  • Legal Seller: Akash Sachdeva (Sole Proprietor)

  • Trade Name: M/S. Radhe Ayurvedic & Herbal Store

  • GSTIN: 09DFSPS1189Q1Z3

  • FSSAI: 22726695000267

  • Address: UGF-26, Ajnara Arcade, Crossing Republic, Ghaziabad, Uttar Pradesh - 201016

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details: Name, email address, phone number, delivery address

  • Payment information: Processed securely by our payment partner (Razorpay). We do not store your card, UPI, or banking details on our servers.

  • Order details: Products purchased, order value, order history

  • Device and browser information: IP address, device type, browser type, and pages visited (through cookies and similar tools)

  • Communication: Messages you send us through WhatsApp, email, or contact form

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates, shipping notifications, and delivery confirmations

  • Respond to your questions and support requests

  • Send promotional offers and newsletters (only if you have opted in)

  • Improve our website and product offerings

  • Comply with legal requirements (GST, FSSAI, tax rules)

Sharing Your Information

We share your information only with trusted third parties who help us run our business:

  • Shopify: Our website platform (stores order and customer data securely)

  • Razorpay: Payment gateway (processes your payments)

  • Shiprocket / FShip: Shipping partners (fulfill deliveries)

  • Judge.me: Product review platform (only if you submit a review)

  • Google Analytics: Website analytics (uses anonymized data)

  • Meta (Facebook / Instagram): Advertising and remarketing (uses cookie-based data)

We do not sell your personal information to any third party.

Cookies

Our website uses cookies to remember your preferences and analyze traffic. You can disable cookies in your browser settings, but some features of the site may not work properly.

Data Security

We take reasonable measures to protect your data. Our website uses SSL encryption, and our payment partner is PCI-DSS compliant. However, no online system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request deletion of your data (subject to legal record-keeping requirements)

  • Unsubscribe from marketing emails at any time

To exercise any of these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact and Grievance

For any questions or complaints about this Privacy Policy or your data:

  • Email: contact@connectwithayurveda.com

  • WhatsApp: +91 98107 43798

  • Address: UGF-26, Ajnara Arcade, Crossing Republic, Ghaziabad, UP - 201016

Grievance Officer: Akash Sachdeva (Proprietor)